Your team has better things to do than troubleshoot technology.
Your team shouldn't have to manage computers, updates, security, backups, Microsoft 365, and network problems on top of their actual jobs. We handle the day-to-day technology behind the business and help you plan what comes next.
We take care of the day-to-day IT.
Managed IT means the routine work is handled day to day, not only when something breaks. We monitor and maintain the systems covered by your plan, keep supported devices patched, manage security and backups, and help keep the pieces working together.
When someone on your team needs help with day-to-day technology, they can come to us.
We look beyond today's problem.
We monitor the systems covered by your plan and pay attention to failed updates, security alerts, and other signs that something needs attention.
We also handle routine patching and maintenance and review the bigger picture over time. The goal is to catch recurring issues and aging technology before every decision has to be made under pressure.
Available depending on your plan
- 24/7 SOC-backed security monitoring, plan dependent
- Patch management
- Software and security updates
- System health checks
- Quarterly technology reviews
- Endpoint security assessments
Real support from people who know your business.
When someone on your team runs into a technology problem, they can contact our support team directly.
We maintain documentation about your systems and setup, so support does not have to start from scratch every time you need help.
We also help when the issue crosses into another provider. If Microsoft, your internet provider, or a software vendor needs to be involved, we help coordinate the issue and move it forward instead of simply pointing you somewhere else.
Your data is protected.
Client records, financial files, contracts, email, and other business data all need a recovery plan. A backup only helps if it's actually running and the data can be restored when you need it.
We manage the backups included in your plan and monitor whether they complete successfully. Microsoft 365 mailbox and SharePoint data is backed up daily where included, with point-in-time restore available within the retention window.
We also help you understand what needs protection and how backup fits into the rest of your technology plan.
Available depending on your plan
- Managed backups
- Daily Microsoft 365 backup
- Backup monitoring
- Restore on request
A reliable foundation.
Your network connects the computers, Wi-Fi, internet access, printers, cloud services, and other technology your team uses every day. We manage the network and firewall so that foundation stays maintained as the business changes.
Available depending on your plan
- Network management
- Firewall configuration and management
- Wi-Fi management
- DNS filtering
Microsoft 365, managed with the rest of your IT.
Microsoft 365 sits behind much of the work a small business does every day, including email, files, and collaboration. We help manage the platform as part of the rest of your IT instead of treating it like a separate system nobody is watching.
Available depending on your plan
- Microsoft 365 management
- Teams, OneDrive and SharePoint
- Microsoft 365 backup
- User management and licensing
Ready to hand off the technology headaches?
Tell us what your team deals with today, what keeps coming up, and what you'd rather hand off.